Support

24/7 human support, wherever you land.

Real people, four-minute median response time, across chat and email. We're online while you're in transit.

Live chat

Open the in-app chat from your dashboard. Average reply: 4 minutes.

Email

hq@connectsimmobile.com

Replies within 1 hour, 24/7.

Compatibility check

Dial *#06# on your phone. If you see an EID number, you're eSIM-ready.